Managing the Challenging Employee

Date: Wednesday, June 11, 2008
Time: 9:30 a.m. - 12:30 p.m. (Half Day)
Location: Van Nuys - Valley Economic Development Center
(Note: This is not our regular seminar location.)
Fee: varies (see chart)
Instructor: Roz Teller
Course Code: HR 11

Course Description
We all have them; chronic complainers, negativists, power-trippers and non-communicators. Differences in work style and personality can cause misunderstandings, disrupt teamwork and interfere with accomplishing the mission and goals of the organization.  It can also increase stress for all concerned.  So, what’s a manager to do?  Do you need to become a psychologist just to get what you need from others? Probably not; but having the tools and techniques covered in this seminar is a good place to start.

Instructor's Bio:
Roz Teller is a general partner in the management consulting firm of Teller Associates, which has been assisting organizations to develop their human resources since 1980.  They specialize in helping managers, supervisors, and employees to develop the management and human relations skills needed to succeed in rapidly changing environments.  A former New Yorker, Roz received her B.A. from Brooklyn College and her Masters from the State University of New York at Stony Brook.  Roz has designed and conducted over a thousand workshops across the country and is listed in Who’s Who in the West, Who’s Who in American Women, and the International Who’s Who of Professional and Business Women.  She is a member of the boards of directors of Barlow Respiratory Hospital and the Mary Magdalene Project.

Registration
You can register by fax or by mail. Phone registrations are not accepted.

Cancellation/Refund/Late Arrival Policies
Read our policies regarding cancellations, refunds and late arrivals.

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