| Resolving Management Challenges with Powerful Questions |
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Friday, April 30 2010, 9:30am - 12:30pm |
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Instructor: Barbara Clegg & Damian Goldvarg Course Description This interactive session focuses on how managers can be more effective during difficult conversations by using the skill of Powerful Questions. Management challenges come in many forms; resolving conflicts between colleagues, encouraging proactive behaviors, helping staff complete agreed upon action, providing constructive factual feedback on low performance issues, etc. With awareness, skill and practice, powerful, respectful questions promote a healthy dialogue around issues and create a more synergetic workplace. Through exercises, discussion, and role plays, class participants experience and identify the key elements in creating and asking the precise questions that facilitate the most supportive and effective conversations as well as creating breakthroughs in the current situation. Instructor's Bio Damian Goldvarg, Ph.D., is an Organizational Development Consultant, originally from Argentina, with fifteen years of experience in developing, implementing and evaluating skill building programs. He has expertise on issues of cultural competence, leadership training, strategic planning and in developing minority executives. He has experience working in non-profit, business and government sectors. Dr. Goldvarg received his Masters in Counseling from California State University Northridge and his Master and Doctorate in Organizational Psychology from Alliant University. He has been Certified as a Professional Coach by the International Coaching Federation. |
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Location: Center for Nonprofit Management, 1000 N. Alameda St., Suite 250, Los Angeles, CA 90012 |